Privacy Policy
Updated February 18, 2019
Thank you for choosing to be part of our community at
BEMENDERFER LLC (“Company”, “we”, “us”, or “our”). We are committed to
protecting your personal information and your right to privacy. If you have any
questions or concerns about our policy, or our practices with regards to your
personal information, please contact us at support@bemenderfer.com.
When you visit our website, mobile application, and use our
services, you trust us with your personal information. We take your privacy
very seriously. In this privacy notice, we describe our privacy policy. We seek
to explain to you in the clearest way possible what information we collect, how
we use it and what rights you have in relation to it. We hope you take some
time to read through it carefully, as it is important. If there are any terms
in this privacy policy that you do not agree with, please discontinue use of
our Sites or Apps and our services.
This privacy policy applies to all information collected
through our website(s), mobile application, ("Apps"), and/or any
related services, sales, marketing or events (we refer to them collectively in
this privacy policy as the "Sites"). Please read this privacy policy
carefully as it will help you make informed decisions about sharing your
personal information with us.
Contents
1. WHAT INFORMATION DO WE COLLECT?. 1
2. HOW DO WE USE YOUR INFORMATION?. 1
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?. 1
4. WHO WILL YOUR INFORMATION BE SHARED WITH?. 1
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?. 1
6. HOW LONG DO WE KEEP YOUR INFORMATION?. 1
7. HOW DO WE KEEP YOUR INFORMATION SAFE?. 1
8. DO WE
COLLECT INFORMATION FROM MINORS?. 1
9. WHAT ARE YOUR PRIVACY RIGHTS?. 1
10. CONTROLS
FOR DO-NOT-TRACK FEATURES. 1
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?. 1
12. DO WE MAKE UPDATES TO THIS POLICY?. 1
13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?. 1
Information automatically collected
In Short: Some information such as IP address and/or
browser and device characteristics is collected automatically when you visit
our Sites or Apps.
We automatically collect certain information when you visit,
use or navigate the Sites or Apps. This information does not reveal your
specific identity (like your name or contact information) but may include
device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device
name, country, location, information about how and when you use our Sites or
Apps and other technical information. This information is primarily needed to
maintain the security and operation of our Sites or Apps, and for our internal
analytics and reporting purposes.
Like many businesses, we also collect information through
cookies and similar technologies.
Information collected through our Apps
In Short: We may collect information regarding your
geo-location, mobile device, push notifications, when you use our apps.
If you use our Apps, we may also collect the following
information:
Geo-Location Information. We may request access or permission to
and track location-based information from your mobile device, either
continuously or while you are using our mobile application, to provide
location-based services. If you wish to change our access or permissions, you
may do so in your device's settings.
Mobile Device Access. We may request access or permission to
certain features from your mobile device, including your mobile devices
camera, Bluetooth, microphone, sensors, storage, and other features. If you
wish to change our access or permissions, you may do so in your devices
settings.
Push Notifications. We may request to send you push notifications
regarding your account or the mobile application. If you wish to opt-out from
receiving these types of communications, you may turn them off in your devices
settings.
Information collected from other sources
In Short: We may collect limited data from public databases,
marketing partners, and other outside sources.
We may obtain information about you from other sources, such
as public databases, joint marketing partners, as well as from other third
parties. Examples of the information we receive from other sources include:
social media profile information; marketing leads and search results and links,
including paid listings (such as sponsored links).
In Short: We process your information for purposes based on
legitimate business interests, the fulfillment of our contract with you,
compliance with our legal obligations, and/or your consent. We use personal
information collected via our Sites or Apps for a variety of business purposes
described below. We process your personal information for these purposes in
reliance on our legitimate business interests, in order to enter into or
perform a contract with you, with your consent, and/or for compliance with our
legal obligations. We indicate the specific processing grounds we rely on next
to each purpose listed below.
We use the information we collect or receive:
To facilitate account creation and logon process. If you
choose to link your account with us to a third-party account *(such as your
Google or Facebook account), we use the information you allowed us to collect
from those third parties to facilitate account creation and logon process.
To send administrative information to you. We may use your
personal information to send you product, service and new feature information
and/or information about changes to our terms, conditions, and policies.
Fulfill and manage your orders. We may use your
information to fulfill and manage your orders, payments, returns, and exchanges
made through the Sites or Apps.
To post testimonials. We post testimonials on our Sites or
Apps that may contain personal information. Prior to posting a testimonial, we
will obtain your consent to use your name and testimonial. If you wish to
update, or delete your testimonial, please contact us at
support@bemenderfer.com and be sure to include your name, testimonial location,
and contact information.
Request Feedback. We may use your information to request
feedback and to contact you about your use of our Sites or Apps.
To protect our Sites. We may use your information as part
of our efforts to keep our Sites or Apps safe and secure (for example, for
fraud monitoring and prevention).
To enable user-to-user communications. We may use your
information to enable user-to-user communications with each user's consent.
To enforce our terms, conditions and policies.
To respond to legal requests and prevent harm. If we receive
a subpoena or other legal request, we may need to inspect the data we hold to
determine how to respond.
For other Business Purposes. We may use your information
for other Business Purposes, such as data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to evaluate and
improve our Sites or Apps, products, services, marketing and your experience.
In Short: We only share information with your consent, to
comply with laws, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal
basis:
Consent: We may process your data if you have given us
specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is
reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a
contract with you, we may process your personal information to fulfill the
terms of our contract.
Legal Obligations: We may disclose your information where
we are legally required to do so to comply with applicable law, governmental
requests, a judicial proceeding, court order, or legal process, such as in
response to a court order or a subpoena (including in response to public
authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we
believe it is necessary to investigate, prevent, or take action regarding
potential violations of our policies, suspected fraud, situations involving
potential threats to the safety of any person and illegal activities, or as
evidence in litigation in which we are involved.
More specifically, we may need to process your data or share
your personal information in the following situations:
Vendors, Consultants and Other Third-Party Service Providers.
We may share your data with third party vendors, service providers, contractors
or agents who perform services for us or on our behalf and require access to
such information to do that work. Examples include: payment processing, data
analysis, email delivery, hosting services, customer service and marketing
efforts. We may allow selected third parties to use tracking technology on the
Sites or Apps, which will enable them to collect data about how you interact
with the Sites or Apps over time. This information may be used to, among other
things, analyze and track data, determine the popularity of certain content and
better understand online activity. Unless described in this Policy, we do not
share, sell, rent or trade any of your information with third parties for their
promotional purposes.
Business Transfers. We may share or transfer your
information in connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of our business
to another company.
In Short: We only share information with the following third
parties.
We only share and disclose your information with the
following third parties. We have categorized each party so that you may be
easily understand the purpose of our data collection and processing practices.
If we have processed your data based on your consent and you wish to revoke
your consent, please contact us.
Web and Mobile Analytics
Google Analytics
Website Hosting
secureserver.net
Website Performance Monitoring
Site24x7
Website Testing
Google Website Optimizer and Lighthouse
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like
web beacons and pixels) to access or store information. Specific information
about how we use such technologies and how you can refuse certain cookies is
set out in our Cookie Policy.
In Short: We keep your information for as long as necessary
to fulfill the purposes outlined in this privacy policy unless otherwise
required by law.
We will only keep your personal information for as long as
it is necessary for the purposes set out in this privacy policy, unless a
longer retention period is required or permitted by law (such as tax,
accounting or other legal requirements). No purpose in this policy will require
us keeping your personal information for longer than the period of time in
which users have an account with us.
When we have no ongoing legitimate business need to process
your personal information, we will either delete or anonymize it, or, if this
is not possible (for example, because your personal information has been stored
in backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information
through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational
security measures designed to protect the security of any personal information
we process. However, please also remember that we cannot guarantee that the
internet itself is 100% secure. Although we will do our best to protect your
personal information, transmission of personal information to and from our
Sites or Apps is at your own risk. You should only access the services within a
secure environment.
In Short: We do not knowingly collect data from or market to
children under 18 years of age.
We do not knowingly solicit data from or market to children
under 18 years of age. By using the Sites or Apps, you represent that you are
at least 18 or that you are the parent or guardian of such a minor and consent
to such minor dependents use of the Sites or Apps. If we learn that personal
information from users less than 18 years of age has been collected, we will
deactivate the account and take reasonable measures to promptly delete such
data from our records. If you become aware of any data we have collected from
children under age 18, please contact us at
support@bemenderfer.com
.
In Short: In some regions, such as the European Economic
Area, you have rights that allow you greater access to and control over your
personal information. You may review, change, or terminate your account at any
time.
In some regions (like the European Economic Area), you have
certain rights under applicable data protection laws. These may include the
right (i) to request access and obtain a copy of your personal information,
(ii) to request rectification or erasure, (iii) to restrict the processing of
your personal information, and (iv) if applicable, to data portability. In
certain circumstances, you may also have the right to object to the processing
of your personal information. To make such a request, please use the contact
details provided below. We will consider and act upon any request in accordance
with applicable data protection laws.
If we are relying on your consent to process your personal
information, you have the right to withdraw your consent at any time. Please
note however that this will not affect the lawfulness of the processing before
its withdrawal.
If you are resident in the European Economic Area and you
believe we are unlawfully processing your personal information, you also have
the right to complain to your local data protection supervisory authority. You
can find their contact details here:
http://ec.europa.eu/justice/dataprotection/bodies/authorities/index_en.htm
Account Information
If you would at any time like to review or change the
information in your account or terminate your account, you can:
Contact us using the contact information provided.
Log into your account settings and update your user account.
Upon your request to terminate your account, we will
deactivate or delete your account and information from our active databases.
However, some information may be retained in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our Terms of Use
and/or comply with legal requirements.
Cookies and similar technologies: Most Web browsers
are set to accept cookies by default. If you prefer, you can usually choose to
set your browser to remove cookies and to reject cookies. If you choose to
remove cookies or reject cookies, this could affect certain features or
services of our Sites or Apps. To opt-out of interest-based advertising by
advertisers on our Sites or Apps visit http://www.aboutads.info/choices/ .
Opting out of email marketing: You can unsubscribe
from our marketing email list at any time by clicking on the unsubscribe link
in the emails that we send or by contacting us using the details provided
below. You will then be removed from the marketing email list however, we
will still need to send you service-related emails that are necessary for the
administration and use of your account. To otherwise opt-out, you may:
Contact us using the contact information provided.
Most web browsers and some mobile operating systems and
mobile applications include a Do-Not-Track (DNT) feature or setting you can
activate to signal your privacy preference not to have data about your online
browsing activities monitored and collected. No uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard
for online tracking is adopted that we must follow in the future, we will
inform you about that practice in a revised version of this Privacy Policy.
In Short: Yes, if you are a resident of California, you are
granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the
Shine The Light law, permits our users who are California residents to
request and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar
year. If you are a California resident and would like to make such a request,
please submit your request in writing to us using the contact information
provided below.
If you are under 18 years of age, reside in California, and
have a registered account with the Sites or Apps, you have the right to request
removal of unwanted data that you publicly post on the Sites or Apps. To
request removal of such data, please contact us using the contact information
provided below, and include the email address associated with your account and
a statement that you reside in California. We will make sure the data is not
publicly displayed on the Sites or Apps, but please be aware that the data may
not be completely or comprehensively removed from our systems.
In Short: Yes, we will update this policy as necessary to
stay compliant with relevant laws.
We may update this privacy policy from time to time. The
updated version will be indicated by an updated Revised date and the updated
version will be effective as soon as it is accessible. If we make material
changes to this privacy policy, we may notify you either by prominently posting
a notice of such changes or by directly sending you a notification. We
encourage you to review this privacy policy frequently to be informed of how we
are protecting your information.
If you have questions or comments about this policy, you may
email us at support@bemenderfer.com or by post to:
BEMENDERFER LLC
PO Box 501812
Indianapolis, IN 46250
United States